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So stuff that has been happening since last blog:

1) Shirin and Holly have gone and left the team with the prospect of a new start at totally different jobs. Shirin is starting an office job and doing stuff to do with accounting and Holly is working in a dating agency where they set up events. It’s weird when you realise that someone is actually leaving and it’s going to be ages until you see them again. I mean with Shirin we always went home together and so it’s weird not going home with her and she also used to sing everything, which made us all laugh. But now she is gone I’m actually missing the singing. I also miss Holly, she is one of those people that always have a smile on their face and she always warms my cold hands up. Even if it is 30 degrees outside my hands are always cold so Holly warms my hands up. Heaven knows why that happens but now there’s no one to warm my cold hands up. Okies, so I’m exaggerating but still that’s not the point. And Julia is leaving us this week; she is going to start her PGCE. Although I kept trying to persuade them not to go, they still went (-_-).

2) Clearing has started and the phones have been ringing none stop and we the buddies are training up the newbies. I have had the 8am shift start since Thursday and couldn’t sleep in on Saturday because it was OPEN DAY!!!! Whilst it worth while working on Open Day I do really dearly miss my sleep (-o-). Don’t worry people Sunday is for sleeping which i did alot off. I’ll let you know how clearing went on the next blog. Its 7.30 Monday morning, time to get ready for work!!!

The Art of Complaining

So we are in the month of August and I’m already two weeks behind in writing my blogs. I’ve not really noticed the weeks I haven’t written for, except the odd everyday reminder from Richard reminding me that my blog was looooonnnnnnnggggggg overdue. The last two weeks have flown past with me not really doing much, it’s just the odd bits and bobs and being here at work that makes the time fly. Hannah here sitting next to me saw me composing an email today and has realised I’m skilled in the art of complaining. Basically I got kept on an hour on the phone to the 0870 numbers and the service was terrible with me being kept on hold and the company not finding my details regardless of the amount of details I gave. What was funny was that I even told them that I received an email confirmation from them and they still couldn’t find me... The AUDACITY!!!

           

Copy of Picture Sent 

Anyways I haven’t received a reply from them yet and it has been almost 2 weeks so I think I may have to complain about the complain letter.

Other than that, works been pretty much hectic since 1st July as the university opened to clearing. This is the process whereby prospective students apply direct to most universities in order to secure their places for the forthcoming September. So we, the beautiful, bright, funny and smart people (have to stop with the adjectives here otherwise the list would be endless) here working at the Enquiry Unit are the people behind the number 0800 005 006 that helps students to secure a place at university. It’s going to get more hectic around 19th August when main clearing opens and that is when the phones ring nonstop.

But never fear people we’re here to help!!

“University of Greenwich, Course Enquiries. How may I help you?”